RUG CLEANING / LONDON

Rug Cleaning in London

We clean accumulated dirt from rugs, checking the fibre, construction and condition of each item first. We discuss particular stains, clean with care for the material and explain the drying and handling needed before the rug goes back into use.

Cleaning for the material and condition of each rug
Your rug	Our cleaning
Fibre and dirt	Material and construction checked Accumulated dirt cleaned
Marks and handling	Particular stains discussed before cleaning Drying and handling advice for the cleaned item

Care for the rug material, with attention to the dirt and marks you point out.

The item. Fibre, construction and size.

The cleaning. Dirt and marks discussed.

Afterwards. Drying and handling explained.

SERVICE PRICES

Rug cleaning quotes

Rug Cleaning — prices. Minimum booking £68.
Item	Price	Unit
Rug Cleaning	Request a quote	Quoted for your rug

Pricing for the rugs and cleaning you include
Your items	Included in the quote
Size, fibre and condition	We quote for each rug you need cleaned. Give its dimensions and material if known, with photographs showing the whole item and any particular marks. Include the number of rugs so we can discuss their individual cleaning needs and put the full list into your quote.
Additional rug services	Repairs, collection and specialist stain work need a separate discussion. Tell us if you need any of these alongside cleaning, or if you want to ask about protection. We can explain the additions separately from cleaning the accumulated dirt in the rug.
Your final total	We confirm the rugs included, the cleaning and the booking total before the visit, including the applicable minimum. The price is for the items you have described. Send updated details if you add another rug or discover a care label that changes the material information.

CLEANING YOUR RUGS

The material, dirt and finish of each item

Checking the rug, cleaning dirt and explaining its aftercare
Task	Our work
Material and marks	We inspect the rug and discuss the stains or areas you need us to look at. Tell us what caused a mark if known, together with any previous cleaning or repair. Care information helps us check the fibre and construction together.
Accumulated dirt	We clean accumulated dirt using an approach suited to the material. The rug is checked for its condition as well as its fibre, with particular attention to the areas you have highlighted. Specialist stain treatment is discussed separately where needed.
The cleaned item	We look over the cleaned rug and explain the drying and handling it needs. You can point out a remaining mark by its position on the item. We discuss it with the rug condition, including any existing fading or damage.

Cleaning with attention to size, fibre and existing wear
Rug detail	Our work
One rug or several items	We check each rug separately, even when several are being cleaned in the same booking. Dimensions, material and condition can differ between items in one home. Send a whole-rug photograph for each, with its measurements beside it, so we can discuss the cleaning and keep the items clear in your quote.
Fibre and construction	We inspect the material and construction before choosing the cleaning approach. Share the care label or maker information if you have it, and tell us about age or previous repairs. We take account of delicate parts and existing damage while discussing the dirt that needs cleaning across the item.
Stains and changes in colour	We look at the marks you point out and discuss any specialist stain work or protection separately. Tell us what happened and whether anything has already been applied. Some older marks or colour changes can remain, so we explain the cleaning with the condition of that rug in mind.
Drying and handling	We explain drying and handling for the rug after cleaning, taking account of its material and the work carried out. Tell us when you need to use the room again so this can be discussed before booking. If you need collection, raise it separately when asking for the cleaning price.

Call about this service

Discuss your rug cleaning

ATTENTION TO THE WHOLE ITEM

From checking the rug to cleaning its fibres

Inspection, dirt removal and the cleaned rug
Stage	What we do
Looking at the rug	We look over the rug and discuss the places needing attention. Show the full item as well as a close-up of a particular stain, so its position and the surrounding pile are clear. Tell us about any area that looks worn, faded or different from the rest.
Checking material information	We check the fibre and construction with any care information you provide. A label photograph is useful alongside the rug itself, including the reverse where material information is shown. If the fibre is unknown, tell us that before booking so we can discuss inspection and cleaning without guessing the material.
Looking at stains and previous treatment	We discuss the stains you need assessed and anything already used on them. Give the cause and approximate age if you know them. We look at the mark and surrounding fibres together, then explain whether separate specialist stain work may help alongside the rug clean.
Cleaning accumulated dirt	We clean dirt from the rug using an approach suitable for the item. The fibre, construction and condition guide the work, including care around worn parts. When several rugs are included, we clean each for its own material and dirt, including the particular areas you have pointed out.
Explaining drying and handling	We explain how to handle the rug after cleaning and what to know before returning it to use. Drying information is discussed for the item and the cleaning carried out. Tell us if the room needs to be used at a particular time, so you can plan around that information.
Care around wear and repairs	We take account of worn areas, loose parts and previous repairs when discussing cleaning. Show these before the visit, even when they are not the main reason for booking. Cleaning removes dirt, while repairing damage or replacing lost colour needs separate attention from the cleaning of the fibres.
Looking over the cleaned rug	We review the cleaned item and discuss any marks that remain. Point out the position of a concern across the rug so we can look at that part directly. We also explain the handling information and any separate work discussed for a stain, repair or additional treatment.

BEFORE YOUR RUG CLEAN

Details that help us care for your rug

Measurements, material information and the appointment
Before we arrive	Information to share
Dimensions and rug count	Measure the rug and tell us how many items need cleaning. Include the material and age if known, with a separate photograph for each rug. Point out delicate items or existing damage when asking for the quote, so these can be discussed with the cleaning.
Labels and close-up photographs	Send a photograph of the care label or maker information if available. Add a wider picture and close-ups of stains, worn pile or previous repairs. Tell us about any earlier cleaning, especially products applied to a mark, so we can discuss the rug with its treatment history.
Where the rug is kept	Tell us where the rug is and whether furniture covers any part of it. Explain how to enter the home and who will be available to answer questions about the items. Any collection you need should be discussed separately before the appointment is confirmed.
Your preferred appointment	Give us your preferred date and explain when you need the rug or room back in use. We discuss the appointment with the drying and handling information, then confirm the visit. If another person will provide entry, make sure they have the item list and the time.
Another rug or a new stain	Contact us before the visit if you add a rug or the condition changes. Send the new item dimensions and photographs, or show a fresh mark clearly. We can discuss the cleaning and any extra stain work, then confirm the revised list and price.

THE RUGS YOU INCLUDE

One rug
or several different items

Everyday rugs, several items and delicate pieces
Your rugs	Cleaning to discuss
A rug with accumulated dirt	We can discuss cleaning a rug that has collected dirt through everyday use. Show its size, fibre information and general condition, with close-ups of any particular marks. We inspect the item, clean using an approach suited to the material and explain the drying and handling afterwards.
Several rugs around the home	List each rug separately when asking for the price. Different rooms can have rugs of different materials, construction and size, so include a photograph and dimensions for every item. We discuss their cleaning together while keeping their individual care information and any particular stain work clear in the quote.
A delicate or previously repaired rug	Tell us about the material, age and repairs before arranging cleaning. Show the delicate or damaged parts as well as the areas holding dirt. We discuss the cleaning with the condition of the rug in mind, including any separate repair, collection or specialist stain service you need to ask about.

SERVICE QUESTIONS

Rug cleaning questions

Materials, old marks and drying after the clean
Question	Answer
Can I enquire if the rug has no material label?	Yes. Tell us the fibre is unknown and send photographs of the rug and its reverse. We discuss inspecting the item before choosing the cleaning approach, using the material information available.
Should I show an old repair before rug cleaning?	Yes. Photograph the repair and explain what you know about it. We take its condition into account when discussing cleaning around that part of the rug.
Will an old faded patch disappear when the rug is cleaned?	Cleaning removes dirt, but a change in colour can remain. Show the patch before booking so we can discuss the mark and whether separate specialist work is worth considering.
When can I use my rug again after cleaning?	We explain drying and handling for your rug and the cleaning carried out. Mention any date you need it in use when enquiring, so this can be discussed before the appointment.
Do I need to describe every rug in a multi-item booking?	Give dimensions, photographs and material information for each one. Rugs in the same home can need different care, so we discuss the items individually before confirming the total.
Is collection included with the rug cleaning price?	Any collection needs a separate agreement. Tell us when enquiring if you need it, so we can discuss the arrangement and price alongside cleaning the rug.