CHIMNEY CLEANING / LONDON
Chimney Cleaning in London
We remove the soot, deposits and debris included in your chimney clean. We check the areas we can reach during the visit and explain any condition that needs further attention.
| Your chimney | Our cleaning work |
|---|---|
| The work |
|
| After cleaning |
|
Soot and debris removed from the chimney areas included in your visit.
Check. Fireplace, chimney use and entry.
Clean. Included soot, deposits and debris.
Review. Explain any condition needing further attention.
SERVICE PRICES
Chimney Cleaning prices.
| Item | Price | Unit |
|---|---|---|
| Chimney Cleaning | Request a quote | Quoted for your chimney |
| Price detail | What it covers |
|---|---|
| The chimney to clean | We quote for the chimney and cleaning listed for the appointment. Tell us which fireplace or appliance it serves, the last clean if known and any problems reported. List additional flues separately so each is discussed before pricing. |
| Installation, repairs and certification | This cleaning visit does not include installation, repairs or independent safety certification. Appliance servicing and replacement components are separate work too. Tell us if you need any of those services as well, so the cleaning price is kept clear. |
| Final total | We confirm the chimney, included cleaning, any applicable minimum and the final booking total before the visit. Tell us about another flue or changed entry before the appointment so the additional work can be discussed and priced separately. |
SOOT AND CHIMNEY DEPOSITS
Cleaning the chimney you have booked.
| Task | Our work |
|---|---|
| Initial inspection | We discuss the fireplace or appliance using the chimney and check how the cleaning areas can be reached. Tell us about chimney use, the last clean if known and any visible obstruction or problem before the appointment. |
| Soot & deposits | We clear the soot, deposits and debris included in the clean from the areas that can be reached. The chimney and the work to complete are listed before booking, with visible obstructions or reported problems discussed separately where necessary. |
| Condition notes | We look over the chimney areas included in the cleaning visit and point out conditions needing further attention. This review concerns what can be seen and reached during cleaning; a separate survey, repair or independent certificate is a different service. |
| Chimney detail | What we do |
|---|---|
| Fireplace and chimney details | We check which fireplace or appliance uses the chimney and how it can be reached for cleaning. We ask when it was last cleaned if you know. If the home has several flues, list each one you want discussed so we can confirm which chimney the appointment covers. |
| Deposits and blockages | We remove the included soot, deposits and debris during the clean. Tell us beforehand about a visible obstruction, smoke problem or unusual behaviour you have noticed. Those details help us discuss the cleaning, but another cause of poor performance may still need separate investigation or repair after debris is removed. |
| What we can see during cleaning | We check the reachable areas included in your visit and explain any condition needing further attention. A cleaning-related visual check is not a survey of hidden parts. If you also need an independent survey, repair or safety certification, raise that separately before treating it as part of the chimney clean. |
| Repairs and appliance servicing | We confirm the work on your chimney and discuss how to reach it before cleaning. Building repairs, appliance servicing and replacement parts are separate jobs. If a reported problem extends beyond removing soot and debris, we explain which additional attention is needed instead of including that repair in the cleaning appointment. |
HOW WE WORK ON YOUR CHIMNEY
What happens during the chimney clean.
| Stage | What we do |
|---|---|
| Check the fireplace and use | We start with the fireplace or appliance type, its chimney and the cleaning history you know. We discuss the soot or debris to remove and any problems already reported. The appointment follows that chimney, with other flues listed separately when you want them included too. |
| Check how the chimney is reached | We confirm the fireplace location and the areas that can be reached for the cleaning booked. Tell us about restricted doors or items around the fireplace. We explain any part that cannot be reached as planned before counting it among the areas to be cleaned. |
| Look over the included areas | We review the fireplace and chimney details alongside the areas included in the visit. We take account of visible deposits and the concerns you have described. If something requires a separate survey or repair, we explain that distinction before treating it as routine cleaning. |
| Soot & deposits | We clear the soot, deposits and debris covered by your cleaning appointment from the areas we can reach. The work follows the chimney listed for the booking. We explain any obstruction or part that needs a different response, including areas outside the cleaning that was agreed. |
| Condition notes | We look over the reachable areas after cleaning and explain any visible condition needing further attention. You can ask which part is affected and what we found there. This review concerns the chimney cleaning carried out; an independent safety certificate requires a separate service. |
| Explain concerns beyond cleaning | We distinguish the soot and debris removed from building damage, appliance faults or parts needing replacement. Cleaning does not repair those conditions. If a reported smoke or performance problem may need more work, we explain that it remains a separate matter from the cleaning completed. |
| Review the work completed | We check the cleaning against the chimney and included areas on your booking. We explain anything that could not be reached and any condition requiring further attention. Where more than one flue was listed, we refer to each separately so the work discussed for them stays clear. |
APPOINTMENT PLANNING
Arranging a visit for your chimney.
| Before booking | What to tell us |
|---|---|
| Fireplace, appliance and last clean | Tell us the fireplace or appliance type and when the chimney was last cleaned, if known. Describe any reported problem and say if several flues need attention. These details let us discuss the right chimney and the cleaning you are requesting before giving a quote for the visit. |
| Photos and known concerns | Send photographs of the fireplace and its position, with any visible deposits or obstruction shown from a place you can reach safely. Tell us about existing damage and previous work. Describe any concern outside the photographs as well, so we can discuss the chimney and the cleaning needed. |
| Keys and reaching the fireplace | We confirm how to enter the home and reach the room containing the fireplace. Mention stairs, separate keys and items restricting the area. If a keyholder will open up or provide information about the chimney, give their details and confirm when they can be present for the appointment. |
| Date and preparation | We discuss your preferred date and ask about the fireplace and room before confirming the visit. Ask how the area should be prepared, and tell us if another contractor is working there. The appointment is confirmed once the cleaning, timing and way into the room have been arranged. |
| Another flue or a new problem | Tell us before the visit if another chimney needs adding or a new obstruction or problem is noticed. We review the cleaning and any effect on the quote. A change in the fireplace or how it can be reached should also be discussed before the original appointment goes ahead. |
ONE CHIMNEY OR SEVERAL FLUES
Cleaning for the fireplace you use.
Each chimney listed separately.
| Your chimney | The work to discuss |
|---|---|
| One fireplace and chimney | For one chimney, we discuss its fireplace or appliance, the last clean if known and the soot or debris included for removal. We check the areas that can be reached and review their visible condition during the visit. Tell us about any concern beforehand so the cleaning is discussed with that information already available. |
| More than one flue | For several flues, we discuss each chimney and the fireplace or appliance using it. We confirm the cleaning and how each can be reached, then review the included soot and debris removal individually. The quote lists the work across the property, with surveys, repairs or appliance servicing treated as separate requests if needed. |
| Restricted rooms or other work | Where the fireplace is difficult to reach or another contractor needs the room, we discuss the timing and space before confirming the clean. We explain which areas can be included. Installation, repairs and independent safety certification remain separate services, so tell us if those are also needed when requesting the cleaning appointment. |
SERVICE QUESTIONS
Questions about chimney cleaning.
| Question | Answer |
|---|---|
| Should I list each flue if the home has several fireplaces? | Yes. Tell us which fireplace or appliance uses each chimney and which ones you want cleaned. We discuss them individually before quoting, since a booking for one chimney does not describe the work on the other flues in the property. |
| Should I mention smoke problems before booking? | Yes. Describe what has been reported before the appointment. We need that information when discussing soot or debris removal, and a cause beyond cleaning may need separate investigation or repair. The clean does not automatically resolve every smoke or performance problem. |
| Do I need to know when the chimney was last cleaned? | Share the last cleaning date if you know it, along with the fireplace or appliance type. If it is unknown, say so and describe the use and any concerns you are aware of. We use the information available to discuss the visit. |
| Will you repair damaged parts during the cleaning? | Repairs, appliance servicing and replacement components are separate from chimney cleaning. Tell us about known damage before booking. We can discuss removing the included soot and debris with that condition already known, and explain any part needing further attention. |
| What does the condition check during cleaning cover? | We look at the reachable areas included in the cleaning and raise visible concerns needing further attention. That is different from a separate survey of hidden parts. Ask about any survey or other service independently rather than expecting it within the cleaning visit. |
| Does chimney cleaning provide an independent safety certificate? | No. This appointment is for the cleaning listed and its related visible checks. It is not independent safety certification, installation or repair. If you need a separate certificate or survey, explain that before arranging the chimney clean. |
ARRANGE THIS SERVICE
Arrange your chimney cleaning.
| Your next step | Contact |
|---|---|
| Request chimney cleaning | Enquire about this service → |
| Speak to the team | 020 3404 2722 |
Tell us the fireplace or appliance type, the last clean if known and any problems reported. List each chimney to discuss and explain how the fireplace can be reached.
