PROPERTY MAKEOVER / LONDON
Property Makeover in London
We bring together room cleaning and the organising or presentation tasks you need for a property refresh. We clean the rooms you choose and work with the belongings that stay, whether the home is being handed over, prepared for letting or lived in.
| Property refresh | Cleaning and presentation |
|---|---|
| The rooms |
|
| The belongings |
|

A cleaner, more organised property using the rooms and belongings already there.
The cleaning. Rooms and their surfaces.
The organising. Tasks chosen for your home.
The belongings. Kept and arranged as instructed.
SERVICE PRICES
Property makeover quotes
| Item | Price | Unit |
|---|---|---|
| Property Makeover | Request a quote | Quoted for your property refresh |
| Part of the visit | Included in your quote |
|---|---|
| Rooms and organising tasks | We quote for the room cleaning and organising or presentation tasks you choose. Tell us about the size and condition of the property and what will stay in it, so the price covers the cleaning and additional tasks needed for that home. |
| Other property work | Building work, furnishing, decorating and repairs are separate from the cleaning-led refresh. We discuss those needs separately if you raise them, while the makeover quote lists the cleaning and presentation tasks we will carry out with the property and contents already there. |
| Final total | We confirm the rooms, included tasks and final booking total before the visit, including any applicable minimum. The amount of cleaning and organising can differ between properties, so we give a quote for the home and the changes you have described. |
CLEANING AND PRESENTATION
What we do during a property refresh

| Task | Our work |
|---|---|
| Your rooms and priorities | We look at the rooms needing cleaning and the presentation changes you want to make. A home being let or handed over may need attention in different places from one where the owner continues to live. |
| Room cleaning | We clean the floors and room surfaces included for your property refresh. We work around furniture and belongings that stay, with the clear surfaces and any empty storage listed alongside the rooms you want cleaned. |
| Organising and presentation | We carry out the organising or presentation tasks listed with your clean. Tell us where belongings belong and which items must remain untouched, so the work brings order to the space using your instructions. |
| Part of the refresh | Our work in the property |
|---|---|
| A cleaning-led refresh | We bring cleaning and chosen presentation tasks together in one property refresh. We discuss the rooms and existing contents first, then list the cleaning and organising you need. This can improve the use and presentation of the space while keeping decorating, new furnishings and building work separate from the cleaning visit. |
| Rooms and current condition | We clean the rooms you include, taking account of their condition and what happens in the property afterwards. For a handover, letting or continued occupation, we discuss where cleaning is needed most. Photographs show the surfaces, floors and belongings in each room, including parts still covered or used for storage. |
| Contents and presentation | We work with the belongings that remain in the home and complete the organising tasks you have chosen. You decide where personal items belong and what must stay in place. We keep those instructions with the cleaning list, particularly for private storage or landlord belongings that should remain untouched. |
| A quote for this home | We price the time and services needed for your property rather than use a standard makeover package for every home. Room cleaning, organising and presentation tasks are listed together so you can see what is included. We confirm responsibilities for any other work separately, including repairs, building work or installations. |
WORK IN THE ROOMS
Cleaning and organising the property

| Stage | What we do |
|---|---|
| Rooms that need attention | We discuss which rooms need cleaning and where presentation or organising would help. Show the current condition and tell us how the property will be used. We include the cleaning priorities and the additional tasks you choose, so attention goes to the rooms and belongings needing it. |
| Clear surfaces and storage | We look at the room surfaces that can be cleaned and the contents that will stay. Empty storage can be included where you ask for it, while private or occupied storage remains as instructed. We discuss blocked floors and surfaces before cleaning, including anything that needs clearing by the owner. |
| Condition of the rooms | We take account of the rooms as they are now, including dirt, furniture and items waiting to be collected. This lets us discuss the cleaning alongside the organising, with time given to the areas needing attention rather than treating every room as an empty space. |
| Cleaning the surfaces | We clean the room surfaces and floors included in the visit, working around the contents that remain. Tell us about delicate finishes or care instructions before cleaning. We discuss any empty shelves or cupboard interiors separately, so the cleaning reaches the places you need prepared. |
| Organising existing belongings | We complete the listed organising and presentation tasks with the belongings in the property. Your instructions guide what is arranged and what stays untouched. Decisions about keeping, discarding or buying items remain with you, while we carry out the cleaning and organising you have chosen. |
| Care around existing wear | We look at existing damage, worn finishes and parts of the property that cannot be reached normally. These can affect cleaning around an item or surface. We can discuss the remaining cleaning without treating a worn floor, broken fitting or decorating defect as something the refresh will repair. |
| Looking over the refresh | We review the rooms and presentation tasks included for your home. You can point out a particular surface or organising task when looking over the result. We discuss any part that stayed covered or needs separate attention, with the cleaned rooms and arranged contents clear on the list. |
BEFORE THE VISIT
Arranging your property refresh
| Details to share | What helps us prepare |
|---|---|
| The home and its next use | Tell us the property size, which rooms need cleaning and whether the home is being let, handed over or kept in use. List organising tasks beside the cleaning, with the items that will remain. We can then discuss the refresh for the rooms you need ready. |
| Photographs and care information | Send room photographs showing the surfaces, furniture and stored belongings. Add close-ups of particular dirt or marks, with any care instructions for delicate finishes. Current pictures help us discuss both the cleaning and the contents you want organised, including parts that are still covered. |
| Keys and rooms to enter | Tell us who will let the cleaner in and which rooms or storage areas need their own keys. Explain anything that must stay private or untouched. If another person provides entry or instructions, give them the room list and the important information about the belongings. |
| Your preferred date | Give your preferred appointment date and any handover or letting deadline when enquiring. We confirm the visit before arriving. Let us know about collections or other work still taking place, as these can affect when rooms are clear and ready for the cleaning and presentation tasks. |
| Changes to the room list | Contact us before the visit if you add rooms, change organising tasks or leave more contents in the home. Updated photographs help explain the change. We can discuss the cleaning and presentation together again and confirm any change to the appointment or price. |

WAYS TO REFRESH A HOME
One room
or a whole-property refresh

| Your property | Work we can discuss |
|---|---|
| A room needing a reset | We can discuss a refresh for particular rooms, with cleaning and organising listed for each. Show the surfaces and floor needing attention and the belongings that will stay. We work on the included rooms and presentation tasks, using your instructions for existing contents and keeping any decorating or repairs separate. |
| A home being let or handed over | We can combine room cleaning with the organising and presentation tasks needed before the property changes use or occupier. Tell us which furniture and landlord belongings remain and where they belong. The rooms, surfaces and added tasks are priced together, with any separate building or repair work left with the person responsible. |
| A furnished home staying in use | We can discuss cleaning and presentation around the contents of an occupied home. List the rooms you want refreshed and the organising you need, while keeping private storage clearly marked. We work with the items staying in the property and the surfaces that can be reached, with any changes to the room list discussed beforehand. |
SERVICE QUESTIONS
Property refresh questions
| Question | Answer |
|---|---|
| Can you refresh a furnished flat without replacing its furniture? | We work with the rooms and existing contents you include. Send photographs showing the furniture that stays and explain the cleaning or presentation changes you need. Buying new furnishings is separate from the cleaning-led refresh. |
| Can I include organising as well as cleaning the rooms? | List the organising tasks beside the cleaning when asking for a quote. We discuss what needs arranging and where items belong, then include those tasks in the price for your property. |
| How do I make sure private belongings stay untouched? | Point out the belongings and any storage that must stay private before cleaning starts. Leave instructions with the person providing entry if needed, so the cleaning and organising can take place around those items. |
| Does your makeover service include decorating the home? | Our property refresh brings together cleaning and the presentation or organising tasks listed in your quote. Decorating, furnishing, building work and repairs are separate jobs and need their own arrangement. |
| Why do you quote for each property individually? | Room condition, contents and the organising needed differ between homes. We discuss those details and the services you choose before confirming the total, so the price describes the cleaning and presentation for your property. |
| Can I ask for just part of the home to be refreshed? | Tell us which rooms you want included and what needs cleaning or organising in them. We can discuss those rooms separately, with any other parts of the home left outside the visit. |

ARRANGE THIS SERVICE
Arrange a property refresh
| Your next step | Contact |
|---|---|
| Request property makeover | Enquire about this service → |
| Speak to the team | 020 3404 2722 |
Tell us which rooms need cleaning, what organising would help and how the property will be used afterwards.
