We dust and wipe the surfaces you want cleaned, including shelves and other places we can reach without moving your personal belongings. Say if you also want appliance interiors cleaned, rather than include them in a list of kitchen surfaces.
Your domestic cleaning
What we clean
Your visit
Cleaning
Dusting and wiping surfaces
Name extra kitchen jobs
What to tell us
Floors, surfaces and everyday housework
Domestic Cleaning
Bathroom cleaning
Toilets, basins, baths and showers
Bathroom task
What we do
Toilet
We clean the toilet bowl, seat, lid and outside surfaces, along with the surrounding areas that can be reached.
Washbasin
We clean the basin bowl, rim, tap and available surrounding ledge, removing ordinary splashes and daily bathroom residue.
Bath
We clean the bath’s inside surfaces, rim and reachable area near the taps to address ordinary soap residue and dirt.
Shower
We clean the accessible shower tray, fittings and surrounding surfaces. Heavy old residue may need additional deep-cleaning time.
Bathroom mirror
We wipe the mirror to remove splash marks and smudges, taking care around its frame and any special coating.
Bathroom floor
We remove loose dirt and clean the accessible bathroom floor, working around fittings and along the reachable edges and corners.
Bath and basin surroundings
We wipe reachable bath and basin surrounds, removing everyday splashes and dirt from the surfaces beside the main fittings.
Domestic Cleaning
Everyday kitchen cleaning
The surfaces used for cooking and washing
Kitchen task
What we do
Worktops
We wipe clear kitchen worktops to remove crumbs and cooking splashes, including the accessible edges around the food-preparation area.
Sink
We clean the sink bowl, rim and draining area, removing ordinary food residue and daily dirt from the washing surfaces.
Tap area
We wipe the tap handle, base and reachable surroundings, cleaning everyday splashes and dirt around the frequently used fitting.
Cupboard fronts
We wipe available kitchen cupboard doors, handles and front edges to remove everyday marks while the contents stay inside.
The surfaces used for cooking and washing — more details
Kitchen task
What we do
Appliance exteriors
We wipe accessible fridge, cooker and other appliance exteriors to remove splashes and hand marks. Interior cleaning is a separate addition.
Kitchen floor
We remove loose crumbs and clean the accessible kitchen floor, including reachable edges around the units and furniture.
Kitchen splashback
We wipe the available splashback to clean ordinary cooking splashes, with care for its tile, panel or other finish.
Domestic Cleaning
Vacuuming and hard-floor cleaning
Floors in the rooms you want included
Floor task
What we do
Bedroom carpets
We vacuum accessible bedroom carpet, covering open floor and reachable sections beside the bed while large furniture remains in place.
Living-room carpets
We vacuum available sitting-room carpet around chairs and other furniture. Separate carpet treatment can be added for marks needing more attention.
Hard floors
We clean the included hard floors with care for their finish, including the accessible areas connecting rooms with different flooring materials.
Entrance and hallway
We clean the entrance and hallway floors included in the visit, addressing everyday dirt across the walking areas and reachable edges.
Landings
We clean the included landing floors and accessible edges, using care suited to the flooring that connects the adjoining rooms.
Stairs
We vacuum carpeted steps or clean suitable hard stair surfaces, covering the included steps, landings and reachable edges.
We dust the available tops and reachable edges of bedside, coffee and other household tables in the included rooms.
Furniture exteriors
We dust or wipe accessible cabinet, sideboard and similar furniture exteriors, including tops and fronts while private storage stays closed.
Shelves
We dust available shelf surfaces and exposed edges, working around the belongings that remain in position during the room clean.
Windowsills and ledges
We dust reachable windowsills and ledges, including exposed tops and front edges. Window-glass washing can be added separately.
Internal doors
We wipe the included internal door surfaces and handles to address ordinary dust and hand marks on frequently used areas.
Private desk areas
We dust or wipe clear desk areas around belongings left in place, with papers and devices handled only according to your instructions.
Domestic Cleaning
Care for your finishes
A few details that help protect the surfaces
Finish
What to tell us
Wood and treated flooring
Pass on any care instructions for timber or recently treated floors. Routine dirt removal is different from sanding or refinishing. Mention damaged joints or lifting edges before the visit so the cleaner knows about those areas.
Stone and coated surfaces
Tell us the material if known, especially on kitchen worktops and bathroom fittings. Different finishes can need different care. Scrubbing harder or adding a stronger product is not automatically the answer to a difficult mark.
Wear and lasting marks
Show scratches, worn coatings or permanent colour changes before the cleaning. Removing everyday dirt does not repair that damage. We do not want you expecting an old finish to look newly restored after an ordinary household visit.
Domestic Cleaning
Getting the rooms ready
Small preparations before the cleaner arrives
Before cleaning
What helps
Clear the surfaces
Put away food containers, toiletries and other items covering the areas you want cleaned. You do not need to empty the home. Clearing worktops and furniture tops lets us clean underneath your everyday belongings.
Fragile items and valuables
Tell us which valuables or fragile objects must not be moved. Keep private drawers closed. We can clean the surrounding surfaces while leaving those belongings in place.
Rooms still in use
Tell us which rooms will be free first and which need to stay in use. A locked or occupied room cannot be cleaned until it is available, so discuss those timings before relying on the room being included.
Opening the door
Let us know who will open the door for the cleaner. If someone else is letting us in, give them the room list and any important care instructions before the appointment.
Domestic Cleaning
Extra cleaning you can request
Appliances, carpets and furniture
Addition
What to include in the enquiry
Oven or fridge interior
Name the appliance and inside parts wanted, with its type and photographs of the dirt if helpful. Interior cleaning is separate from wiping an appliance front during ordinary kitchen cleaning and should be clear in the price.
Carpet treatment
Give the carpeted rooms, approximate dimensions and material if known when requesting a separate carpet clean. Show any marks needing attention. This is different from ordinary vacuuming of the available floor during the domestic visit.
Sofas and chairs
List each furniture piece you want treated, along with the covering and marks if known. Ordinary dusting around the furniture does not clean its fabric. Upholstery treatment needs to be requested and priced as an addition.
Deeper room cleaning
Tell us about heavy grease, bathroom residue or dust that has built up beyond ordinary upkeep. Extra time or a deep clean may be more appropriate for those areas than fitting every additional task into a routine visit.
Domestic Cleaning
Domestic cleaning from £23 per hour
Confirming the work and price for your home
Price detail
What to expect
Hourly price
Domestic cleaning starts from £23 per hour. It is an hourly starting amount, not a fixed whole-house price. Tell us the rooms and tasks you need, and how much cleaning is needed. We can then explain the time and price.
Your priorities
Tell us if the kitchen, bathroom or another room needs most attention. The time can be discussed around those tasks. A well-maintained spare room need not receive the same amount of work as a busy kitchen.
Added tasks
Discuss another room or extra treatment before the visit if possible. More work may need more time or a change to the earlier priorities. Check that appliance interiors and fabric treatments you want appear in the quotation.
After cleaning
Look over the rooms and tasks you asked for, and raise any particular concern directly. Tell us about changed needs before the next visit, such as a newly used bedroom or a bathroom needing more attention than previously.
Can you clean the chair frame without treating the fabric seat?
Tell us which frame surfaces need cleaning. Upholstery treatment is a separate request, so please say if you also want the seat cleaned.
Can the cleaner decide which bedside items to discard?
No. Decide which items to discard before cleaning; the cleaner should not make personal disposal decisions.
Can an entrance mat need different treatment from the surrounding floor?
Tell us the mat’s material and ask separately if it needs a fabric treatment rather than ordinary floor upkeep.
What if I cannot identify a surface material before cleaning?
Send a photo and any care information you have before asking for a particular cleaning treatment.
Can the outside of a kitchen drawer be cleaned while it stays shut?
Yes. Ask for just the outside drawer front, with the contents left inside and the drawer closed.
Oxted
Booking a clean in Oxted
Tell us what you need
Your cleaning
Details to send
Your home or business
Give us the full postcode in Oxted and the rooms or items you want cleaned. Include the flat number or entrance if there is more than one home in the building.
Photographs
A clear photograph of the room or item helps us understand what needs cleaning. Show us any marks, damage or parts you especially want us to look at.
When you need us
Tell us the day you have in mind and whether you are moving, expecting visitors or arranging cleaning around work. We will check availability before agreeing the visit.
Tell us the rooms and everyday tasks wanted, the areas needing most attention and whether you need a one-off visit or ongoing help. We will confirm the price.
