We clean carpeted steps and the landings you ask for, giving attention to dirt on the stairs and any worn areas you show us. Mention alcoves or carpet inside cupboards you want cleaned as well as the main area of each room.
Your carpet cleaning
What we clean
Your visit
Cleaning
Carpeted stairs
Include alcoves and cupboard carpet
What to tell us
Rooms, halls and carpeted stairs
Carpet Cleaning
Carpet cleaning around your home
The rooms, halls and steps you can have cleaned
Carpeted area
What we do
Bedrooms
We clean bedroom carpets beside beds, wardrobes and other furniture. Once loose belongings are cleared, we can work on the floor you want included and look at particular marks.
Living rooms
We clean living-room carpet around seating and tables, giving attention to the walking paths and dirt near doors. We include the exposed floor you have asked us to clean.
Dining areas
We clean carpet in dining areas, including the floor around the table and chairs. Show us food spills or sticky patches so they receive attention alongside the rest of the room.
Through lounges
We clean connected carpeted rooms, including the space between the two sections. This can cover the whole through lounge rather than treating its dining and seating ends as unrelated floors.
Halls and landings
We clean flat carpeted areas between rooms and beside the stairs. A hall or landing can be included with your rooms, with its size recorded separately from the stair count.
Carpeted stairs
We clean the carpeted steps you list, including covered treads and risers where included. We look at the wear around the front edge as well as the dirt on each step.
Carpet Cleaning
Dirt, walking paths and everyday spills
Places that can need particular attention during the clean
Dirt or mark
How we deal with it
Soil near entrances
We clean dirt brought in near doors, including the darker paths leading into the room. These well-used parts receive attention along with the rest of the carpet.
Loose grit
We deal with loose grit as part of preparing the carpet for cleaning. Tell us about heavy sandy soil so we know where it has collected within the room.
Food and drink
We look at spills alongside the carpet clean, including the type of drink or food involved. Any extra stain treatment is discussed and priced separately before it goes ahead.
Muddy patches
We clean muddy patches and the surrounding carpet, working on the soil brought in on shoes. Show where the footprints lead so those parts receive attention too.
Marks beneath furniture
We look at marks uncovered when furniture is moved and clean the floor that becomes reachable. Include those patches with the room rather than showing only the usual walking path.
Pet-related dirt
We deal with loose pet hair and look at marks around the room. Tell us about repeated accidents or earlier products before the carpet is cleaned.
Carpet Cleaning
Cleaning that suits the carpet
We look at the fibre, backing and condition before starting
Carpet detail
What we check
Care label or product name
We use any care label or original product details you have to help identify the carpet. That information is considered alongside the condition of the fitted floor in your home.
Wool and blends
We check wool carpets and blends before choosing how to clean them. Tell us the fibre content if known, including a mixture rather than describing every wool-looking carpet as pure wool.
Synthetic fibres
We check synthetic carpets and their backing before cleaning. The fibre, dirt and existing wear help us choose how to clean the floor in your home.
Looped or deep pile
We look through long or looped pile, checking for trapped dirt and snags. This helps us see more than the carpet surface visible from across the room.
Loose edges or joins
We check the edges and joins you point out before cleaning around them. Loose fitting, open seams or damaged backing need to be kept separate from the work of removing dirt.
Earlier cleaning
We ask about products or treatments already used, especially where a mark changed afterwards. Knowing about shampoo, spot cleaners or protection helps us understand what may still be in the carpet.
Checking the rooms, cleaning and looking at the result
Part of the visit
What happens
Look over the floor
We check the rooms and stairs with you before cleaning. Show particular spills, damaged edges or floor that was hidden behind furniture in your photographs.
Make the included areas clear
We confirm the rooms, steps and other carpeted areas to clean. This gives you a clear list of the floor included in the visit.
Clean the room carpet
We clean the reachable floor using the approach chosen for the carpet. Bedrooms, dining spaces and entrance areas receive attention according to their dirt and the surfaces included with you.
Work around furniture
We clean exposed floor around furniture that stays. Discuss any larger movement beforehand so we can explain which carpet can be reached without dismantling heavy pieces.
Clean the stairs
We clean the listed carpeted steps and the separate landings. Turns or extra flights are described individually so the whole staircase you want receives attention.
Look at the finished carpet
We look over the finished areas with you. Point out a particular place if you have a question so we can talk through what you see.
Carpet Cleaning
Carpet cleaning prices
Listed room and staircase prices, with a £68 minimum booking
Area or item
Price
Details
Bedroom up to 20m²
£51 per room
Give the bedroom measurements and mention large furniture staying in place. Include a separate dressing room or cupboard carpet if you want it cleaned.
Living or dining room, 12 × 12ft
£51 per room
Tell us the real dimensions if the room differs from this example. Include a bay or connected section you also want cleaned.
Through lounge, 28 × 12ft
£71 per room
Describe both sections and the carpet between them. A different size or layout needs describing before the price for your room is confirmed.
Staircase up to 14 steps
£49 per flight
Count the steps and list halls or landings separately. Include extra flights or turns so the quotation describes the staircase you want cleaned.
Minimum booking
£68
The minimum applies to the booking, not to each room separately. Ask for a total covering the carpeted areas you have listed.
Extra treatments or textiles
Ask for a price
Extra stain work, protection, rugs and upholstery are separate additions. Tell us what you want included so the complete price is clear before booking.
A clear floor and a few details help us reach the carpet
Before the visit
What to do
Clear small belongings
Move shoes, toys, bags and loose possessions from the floor you want cleaned. Tell us if boxes or other belongings must remain so we know which areas will be blocked.
Discuss heavy furniture
Describe beds, wardrobes, sofas or desks that restrict the floor. Do not move heavy or fragile furniture just for a photograph; discuss any movement needed before the appointment.
Send room photographs
Send a whole-room photo and close-ups of marks. Together they show the carpet, furniture and room shape more clearly than a stain photograph on its own.
Share care information
Send the care label or product details if available. Also tell us about earlier cleaning problems, such as colour changes or shrinkage, before the carpet is treated again.
Give the right entrance
Give the postcode, house or flat number and the person opening the door. Mention parking or building details that affect reaching the rooms to be cleaned.
Mention when rooms are needed
Tell us about a move or event before booking if you need the carpeted room afterwards. We can discuss drying, but its time depends on the carpet and room conditions.
Carpet Cleaning
After your carpet has been cleaned
Drying, replacing belongings and looking at the finish
After the clean
What to know
Drying the floor
Follow the drying advice for your carpet. The fibre, thickness and conditions in the room all affect how quickly it dries and when it can be used.
Using the room
Ask about using the room while the carpet dries. Keep dirty shoes and other soiled belongings away from the floor that has just been cleaned.
Replacing furniture
Ask about putting furniture back on damp carpet. Wood finishes and metal feet can need care around moisture, even when you can walk through the room.
Returning loose rugs
Wait until the carpet has dried as advised before covering it with a rug. Leaving the floor uncovered allows moisture to leave rather than holding it beneath another textile.
Seeing existing wear
A cleaned carpet can still show fading, furniture impressions or worn pile. We explain those differences because removing dirt cannot replace missing fibres or restore colour lost before the visit.
Asking about a mark
Tell us the room and exact place, with a recent photo if possible. Explain when you noticed the mark so we can discuss the right area and its condition.
Carpet Cleaning
Other items and separate jobs
What you can ask about alongside fitted carpet cleaning
Item or job
How it differs
Loose rugs
List rugs with their sizes and materials if you want them cleaned too. A rug can have a different backing or fibre from the fitted carpet beneath it.
Sofas and chairs
We also offer upholstery cleaning. Send photos of the furniture and care labels so we can discuss each piece separately from the floor in the same room.
Stain protection
Ask about protection if you want it added. We check that it suits the carpet and explain its price separately from cleaning the dirt away.
Extra stain work
Show persistent marks when enquiring. We look at each one with the carpet, explain any extra stain work and give its price before it goes ahead.
Carpet repairs
Torn seams, loose fitting and missing pile need repair or replacement rather than cleaning. Tell us about these problems so they are recognised before any work on the carpet begins.
Dampness or leaks
Explain ongoing dampness or a recent leak before booking. Cleaning the carpet does not fix a water source or automatically clean the underlay and hidden floor beneath the fitted covering.
YOUR QUESTIONS
Questions about carpet cleaning in Shepperton
Your carpet cleaning questions
Question
Answer
Should landing storage baskets be removed?
Yes. Clear movable belongings to expose the carpet you want cleaned.
What about coir entrance carpet?
Tell us about the coir and backing, and show worn areas before arranging a clean.
What about carpet under a desk mat?
Remove the mat if possible and show us the carpet beneath it. We check dirt, wear and any colour difference before cleaning.
What about hand cream on carpet?
Tell us the product and any home treatment already used on the patch.
Should furniture wait until carpet is dry?
Ask us when to put furniture back. The carpet’s drying and the furniture’s feet or materials can affect that advice.
Shepperton
Booking a clean in Shepperton
Tell us what you need
Your cleaning
Details to send
Your home or business
Give us the full postcode in Shepperton and the rooms or items you want cleaned. Include the flat number or entrance if there is more than one home in the building.
Photographs
A clear photograph of the room or item helps us understand what needs cleaning. Show us any marks, damage or parts you especially want us to look at.
When you need us
Tell us the day you have in mind and whether you are moving, expecting visitors or arranging cleaning around work. We will check availability before agreeing the visit.
